Privacy Policy

Protecting Your Information - Effective Date: 30.10.2025

We are committed to keeping your information private. We collect, use, disclose, and protect your personal information when you visit our website, make a service request, or interact with us in any other way, as described in this privacy policy. You agree to the collection and use of information in accordance with this policy by using our services.

Information We Collect

To deliver and enhance our services, we gather a variety of data, such as:

  • We may collect personal information, including your name, email address, phone number, and address, when you contact us, make a service request, or fill out a form.
  • To improve our website's usability and performance, we automatically collect technical information such as your device, browser, IP address, and more.
  • We collect usage data on our website, including page views, time spent, and other analytics.

How We Use Your Information

We employ the data we gather for a number of reasons:

  • We use your information to improve our heating and plumbing services, as well as the overall customer experience.
  • We may use your contact information to communicate with you about services, news, and exclusive deals that may interest you.
  • Using technical and usage data allows us to analyze website performance, address issues, and improve our online presence.

Sharing of Information

We don't sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: We may use third-party companies for services like payment processing and website hosting. These companies are responsible for protecting your information and only use it for specific tasks.
  • Legal Compliance: We may disclose your information to comply with laws or protect the safety of our company, employees, or customers.

Data Security

We protect your personal information from unauthorized access, disclosure, and alteration. However, data transmission over the internet is not completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data, subject to legal requirements.
  • Opt-Out: Unsubscribe from marketing communications at any time by following the unsubscribe link in our emails.

To exercise any of these rights, please contact us.

Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to improve your browsing experience. Cookies are small files stored on your device that help us analyze user behavior and enhance website performance. You can disable cookies in your browser settings, but this may affect certain website features.

Links to Other Websites

Our website may include links to third-party sites. We are not responsible for the privacy practices of these sites. Please read their policies.

Changes to This Privacy Policy

We may periodically update our Privacy Policy. Any changes will be posted on this page, along with an updated effective date. We encourage you to review this policy on a regular basis to see if anything has changed.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Contact Information

  • 1120 Austin Ave #211, Coquitlam, BC V3K 3P5
  • Email: [email protected]
  • Phone: +1 (778) 651-0074